Return & Refund Policy

Last Updated: 20-02-2025

At Snappy India, we strive to provide our customers with the best shopping experience. If you are not completely satisfied with your purchase, you may be eligible for a return or refund as per the policy outlined below.

1. Eligibility for Returns

• Items must be returned within 7 days from the date of delivery.

• The product must be unused, undamaged, and in its original packaging with all tags and accessories.

• Certain items such as personal care, health products, and perishable goods are non-returnable for hygiene and safety reasons.

2. Non-Returnable Items

• Items marked as "Final Sale" or "Non-Returnable" on the product page.

• Opened or used personal care, beauty, and hygiene products.

• Customized or personalized items.

• Items that are damaged due to customer mishandling.

3. Return Process

1. Request a Return: Contact our customer support at info@snappyindia.com or initiate a return request from your Snappy India account.

2. Approval & Pickup: Once approved, we will schedule a pickup, or you may be required to self-ship the product to our return center.

3. Quality Check: After receiving the product, our team will inspect it to ensure it meets return eligibility.

4. Refund Processing: If the return is approved, the refund will be initiated as per the refund policy below.

4. Refund Policy

• Refund Mode: Refunds will be processed to the original payment method or as store credit.

• Refund Timeframe: Refunds are typically processed within 10 business days after the return is approved.

• Shipping Charges: Original shipping charges are non-refundable. If the return is due to a defective or wrong product, we will cover the return shipping costs.

5. Replacement & Exchange Policy

• If you receive a damaged, defective, or incorrect product, you are eligible for a free replacement.

• Exchanges are allowed for size or color variations, subject to stock availability.

6. Order Cancellations

• Orders can be canceled before they are shipped. Once dispatched, they cannot be canceled but may be eligible for a return.

7. Contact Us

For return and refund-related queries, contact us at:
📧 Email: info@snappyindia.com
📞 Phone:18005728935

By shopping with Snappy India, you agree to this Return & Refund Policy.